Baylor Medical Center
at Frisco

Photo: Baylor Medical Center at Frisco 
 

At Baylor Medical Center at Frisco, we are striving to develop a tradition of caring - for our patients and communities. We strive to deliver healthcare compassionately and to act with absolute integrity in the way we do our work and the way we live our lives.

 

Your concerns are important to us. In order to achieve the highest level of health care, we welcome your comments, complaints or feedback. We are committed to providing you with the highest level of quality care possible.

 

If you have questions or concerns, please feel free to contact the Baylor Medical Center at Frisco receptionist by dialing, (214) 407-5000, who will notify an Administrator to meet with you. You have our personal assurance there will be no retribution for asking questions or raising concerns, about any issues.

 

Should you desire to lodge a grievance, listed below are the agencies, which may assist you:

     
Texas Department of Health
Health Licensing & Compliance Division
1100 West 49th Street
Austin, TX 78756-3199
Phone: (888) 973-0022
Fax : (512) 834-6653

 

Joint Commission on Accreditation
of Healthcare Organizations
Division of Accreditation Operations
Office of Quality Monitoring

One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: (630) 792-5636

 

We are equally committed to assuring our actions consistently reflect our words. In this spirit, we want your visit here at Baylor Medical Center at Frisco to be an enjoyable one.

 

For further information, please call (800) 994-6610.

 

Sincerely,

William A. Keaton
CEO